Privacy Policy

Last Updated: February 25, 2025

At Artful Automation ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number, and business address
Business Information: Company name, industry, and service details
Communication Data: Records of your interactions with our AI system, including call recordings and transcripts
Usage Data: Information about how you use our website and services
Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI-powered services
Process and manage your appointments and service requests
Communicate with you about our services, updates, and promotional offers
Analyze usage patterns and optimize our platform
Comply with legal obligations and protect our rights
Prevent fraud and ensure the security of our services

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who help us operate our business (e.g., cloud hosting, payment processing, analytics)
Business Partners: Companies that integrate with our platform (e.g., ServiceTitan, Jobber) with your consent
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact us at info@artfulautomation.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Artful Automation
Email: info@artfulautomation.com
Phone: +1 202-410-9423